This page is an English translation of our Turkish Privacy Policy, provided for convenience. If there is any difference between the two, the Turkish version prevails.

At Soft Ajans we care about the privacy of the personal information of our visitors, customers and business partners. This Privacy Policy has been prepared to explain how the information of users who visit our website is collected, used and protected, and for what purposes it is processed.

By using our website or benefiting from our services, you accept the practices described in this Privacy Policy.

1. Information We Collect

Soft Ajans may collect various information so that the services it offers can run properly, requests can be answered and the user experience can be improved.

The information that may be collected includes:

  • Name and surname,
  • Phone number,
  • Email address,
  • Company information,
  • Website information,
  • Service requests,
  • Project details,
  • Information shared through contact forms,
  • Technical usage data

Some technical information that users do not share directly, but which is generated automatically while using the website, may also be collected.

2. Purposes of Using Information

The information collected may be used for the following purposes:

  • Evaluating requests and replying to them,
  • Carrying out quotation processes,
  • Planning web design, SEO, digital marketing and other services,
  • Maintaining customer communication,
  • Improving service quality,
  • Improving the user experience,
  • Identifying technical problems,
  • Fulfilling legal obligations.

Soft Ajans limits the use of user information to the purposes stated.

3. Protection of Personal Data

Soft Ajans takes care to apply the necessary technical and administrative measures to keep user and customer information secure.

Personal information is protected with appropriate security methods against:

  • Unauthorized access,
  • Loss or misuse,
  • Unauthorized sharing and use.

However, it should be remembered that no data transfer over the internet is entirely risk-free.

4. Sharing Information with Third Parties

Soft Ajans does not sell, rent or share users’ personal information with third parties for commercial purposes without permission.

Information may be shared only in the following cases:

  • The user’s explicit consent is given,
  • Working with technical providers necessary to deliver the service,
  • It is requested by legal authorities,
  • Legal obligations are being fulfilled.

The privacy policies of third-party platforms used in service processes may apply.

5. Cookies and Similar Technologies

Our website uses two types of cookies and similar browser storage:

Essential (no consent required): These are needed for the site to work and to remember your preferences: the theme preference (theme), your cookie choice (sa_consent) and the time when pop-ups are shown again. They do not contain personal identity information.

Analytics and measurement (only with your consent): Google Analytics cookies (_ga, _ga_*), a random visitor number (sa_vid) stored in your browser for contact measurement, and the first page of the session (sa_land). Unless you click “Accept” on the bar shown on your first visit to our site, these cookies are not written and Google Analytics is not loaded.

You can change your choice at any time from the “Cookie Preferences” link at the bottom of the page. Declining or withdrawing consent deletes the analytics cookies and visitor number previously saved from this browser. You can also block or delete cookies in your browser settings. Your choice is stored in this browser for 12 months and you are asked again when that period ends. If your browser’s “Do Not Track” or “Global Privacy Control” setting is on, no analytics is performed and you are not asked separately.

6. Analytics and Advertising Technologies

Various analytics and advertising tools may be used on our website to analyze visitor behavior and measure the performance of digital marketing work. These tools are not run without cookie consent.

These tools may collect anonymous or statistical information such as:

  • Pages visited,
  • Usage durations,
  • Traffic sources,
  • Interaction data.

The information collected by these analytics tools is not used to directly identify users’ personal identity.

Measuring contact interactions

When you click a WhatsApp, phone or email link on our website, or submit a contact form, we count which contact channel was used on which page.

If you have not given cookie consent, only an anonymous count is made: the contact channel clicked, the page address, the time of the click and the device type (mobile or desktop). Nothing is written to your browser; no visitor number, traffic source or page history is recorded.

If you have given consent, we additionally record the traffic source (such as a search engine, social media or direct visit), the first page of the session and a visitor number randomly generated in your browser. If you later fill in the contact form from the same browser, earlier clicks may be linked to the name, phone or email you give in the form. The purpose is to understand which pages and sources turn into real inquiries and to reply to you faster.

Your IP address is not stored in these records. The records are stored encrypted, kept for at most 12 months and can be viewed only by authorized people. When you withdraw consent, your visitor number is deleted from your browser; you can also ask us to delete records saved earlier on the server.

7. Confidentiality of Customer Project Information

Information belonging to customers is kept confidential in web design, SEO, digital marketing, advertising management, graphic design and other projects carried out by Soft Ajans.

The customer’s:

  • Project documents,
  • Strategies,
  • Commercial information,
  • Technical information,
  • User access credentials,
  • Brand materials

are not shared with third parties without permission.

When project or customer information needs to be shared as a reference, the relevant customer’s permission is obtained.

8. Data Retention Period

Personal information is kept for the period required for the purpose of processing or within the scope of the relevant legal retention periods.

Information whose retention period has ended is deleted, destroyed or anonymized with secure methods.

9. User Rights

Under the applicable legislation, our users may have the right to:

  • Learn whether their personal data is being processed,
  • Request information about the data processed,
  • Ask for the data to be corrected,
  • Request deletion under certain conditions,
  • Object to processing activities

with respect to their personal data.

You can contact us for requests about these rights.

10. Linked Websites

Our website may contain links that lead to third-party websites. Soft Ajans is not responsible for the privacy practices of these sites.

Users are advised to review the privacy policies of the third-party sites they visit.

11. Changes to the Privacy Policy

Soft Ajans may make changes to this Privacy Policy in line with service processes, legal regulations or technological developments.

The updated Privacy Policy takes effect from the date it is published on our website.

12. Contact

You can contact us with questions about the Privacy Policy or your personal data.

Soft Ajans

Web Design | SEO | Digital Marketing | Advertising Management

Email: info@softajans.com
Phone: +90 312 911 31 49

The security of your personal information matters to us. At Soft Ajans we continue our work with a transparent, trustworthy and user-focused approach to service.